Healthcare UX Design: Strategies for Better Patient and Provider Experience
9 min to readImagine a patient, Sarah, struggling to schedule a follow-up appointment after surgery. She navigates a cluttered patient portal, encounters confusing terminology, and, after 20 minutes, gives up. Now, think of a doctor, Dr. Patel, trying to review Sarah’s history but drowning in a poorly designed interface that buries crucial information under layers of unnecessary clicks. […]